Contact Us

Frequently Asked Questions

How can I best prepare for my video?
The best videos come about when the house and the Agent are well prepared. This all needs to be done prior to arriving to shoot the video. Please download our Video/Script template. It’s a great place to start and will have you feeling happy and confident that you can deliver your best on the day.
Can the vendor watch?
Yes they can, however, in our experience it’s always easier if its just you and the operator there. This helps to avoid the vendor becoming the director, while we find they have good intentions , it’s much better if they have already conveyed their ideas to you beforehand to incorporate into your video.
How long will it take?
This depends on the style of video you have chosen.
Montage Video we allow 1 Hour onsite
Premium Video we allow 1.5 hours onsite
Luxury and Lifestyle we allow 2.5 hours onsite
Bespoke video as per arrangement. Please call us to discuss
When will my video be delivered?
We aim for your video to be delivered within 2 working days after it was filmed.
How will my video be delivered?
We will email you with 2 links, one will be a youtube link to your video on “our” youtube page. This is so you can immediately take a look at your video. The other link will be for you to download a Hi-Res master copy of your video. This is the one you download and then upload to your own youtube page, your own Facebook page etc. Please don’t use our youtube page link to share your video. We want you to get the full benefit of your efforts and you do this best by sending people to your own pages.
What if it's raining?
We will need to re-schedule
Can I choose the music?
Yes you can. Providing it is available to be licenced (paid for). We have a wide range of suitable music and our editors do a great job of matching our licenced music to the video but if you have a particular preference please let us know. There may be additional charges if we have to pay to get the particular song you want.

Jahl Marshall

Photography Production Manger
Phone 022 044 6079

Paul Griffin

Video Production Manager
Phone 021 767 196

Marisa Harrison

Photographer
Phone 022 314 3553

Grayson Straker

Photo / Video
Phone 027 901 0760

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